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They realize their shortcomings.
他们能意识到自己的缺点。
It may be a strange way of thinking about it, but accepting yourself is key to being a good listener overall, Sacco says. In other words, we can't pick up on everything everyone is saying all the time -- and that's OK. "I've definitely had my share of reflective listening failures," Sacco admits. "Sometimes... having that intentionality to listen and allowing yourself to miss the boat sometimes [is good enough]."
这样的考虑方式或许奇怪，但是总体来讲，接受自己是成为好的倾听者的关键，萨科讲道。换言之，我们无法接收每个人讲的每件事——这没关系。“我当然反思过自己倾听失败的时候，”萨科承认道。“有时…有意识地倾听，容许自己有时不得要领，这够好了。”
