尽管从小时候起就被教导倾听的重要性——想想多少老师让你“竖起耳朵听”——真相是,我们大多数人都不擅长本应擅长的技能。
Research shows that the average person listens with only 25 percent efficiency -- meaning there's a lot we're letting go in one ear and out the other. But as listening expert Paul Sacco, Ph.D., an assistant professor at the University of Maryland School of Social Work, explains, there are just a few simple habits that set the real good listeners apart from the rest.
研究显示一般人倾听的效率只有25%——这意味着我们让很多东西一耳进一耳出了。然而,正如倾听方面的专家保罗·萨科博士所讲,讲真正好的倾听者和其他人区分开的,只有几个简单的习惯。保罗现在马里兰大学社会工作学院担任助理教授。