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Clerk: Hello, how can I help you?
克拉克：你好，我可以帮助你吗？
Spencer: I’d like to return a few things I received over the holidays.
斯宾塞：我来返还假期内收到的一些礼物。
Clerk: Okay, do you have gift receipts?
克拉克：好的，你有礼物的收据吗？
Spencer: I do for this item. It’s unopened and unused.
斯宾塞：这件物品有收据。未曾打开也未曾使用。
Clerk: Let me see. I can give you a refund, but there will be a small restocking fee.
克拉克：我看一下。我会给您退款，不过需要收您一些退货费。
Spencer: Really?
斯宾塞：真的吗？
Clerk: I’m afraid so.
克拉克：是这样的。
Spencer: Okay, that’s fine. I also received this one as a gift, but don’t have a receipt.
斯宾塞：好的，没问题。这是另一件礼物，但是我没有收据。
Clerk: Let me look up that merchandise in our system. It looks like it was a clearance item and it was a final sale.
克拉克：我查阅一下系统的商品记录。这好像是一件清仓货而且还是特价出售。
Spencer: But it’s unworn.
斯宾塞：但是我没有穿过。
Clerk: I understand that. The best I can do is to allow you to exchange it if it doesn't fit or give you store credit.
克拉克：我理解。我能做的只有更换不合身衣物或者为您增加信用点数。
Spencer: I’ll take the store credit. What about this?
斯宾塞：我还是增加信用点数吧。那这一件呢？
Clerk: Let me see. That item was purchased on our online store and it can’t be returned to a store location, only through our website.
克拉克：我看一下。这是我们官网上出售的商品，只能网上退货，无法退回实体店。
Spencer: And this? It doesn’t work.
斯宾塞：那这一件呢？不能用。
Clerk: I’m sorry, but that was also a clearance item and was sold in as-is condition.
克拉克：很抱歉，这也是清仓物品并且只在网站退换。
Spencer: All right.
斯宾塞：好吧。
Clerk: Can I help you with anything else?
克拉克：还有其他事情我能效劳的吗？
Spencer: Only if you can visit the other three stores to return the rest of my gifts.
斯宾塞：要是你能到其他三个商店帮我退回这些礼物就好了。
Clerk: You didn’t get what you wanted for the holidays, huh?
克拉克：没有一件节日礼物让您顺心，对吗？
Spencer: My family and friends have great senses of humor, but how many gag gifts can one man own?
斯宾塞：我的家人和朋友都很幽默，但是一个人又能收到几个恶作剧礼物呢?
译文属可可原创，仅供学习交流使用，未经许可请勿转载
