Mumbai has over 18 million people
孟买人口多达1800多万
The city is unpredictable
这是一座难以捉摸的城市
but amidst this chaos, there is one thing that is nearly 100% reliable
然而,在混乱之中,有一件事情是100%可靠的
It's your lunch delivery
那就是送给你的午饭
The dabbawalas of Mumbai are an institution
孟买的达巴瓦拉是一种组织
a dabba wala is a guy who delivers homemade lunches
达巴瓦拉是一个送自家午餐的快递员。
This is how the system works
这个系统是这样运作的。
The dabba wala comes to your home and picks up your lunch
达巴瓦拉到你家里,取走你的午饭
He goes to the train station where all the other lunches are
然后去火车站,其他人的盒饭都已经放在那里了
They are sorted and then delivered out into the city to be dropped off at your office
这些盒饭都要做上标记,之后被送往城市,最后卸在你的办公室。
You eat it, the double wallet comes, picks it up and brings your lunchbox back home
你吃过之后,快递员来取走饭盒并把它送回你家
That's the keyword, home
关键词就是这个,家
These aren't takeout delivery guys
他们送的不是外卖
They're delivering you a meal straight from your kitchen
他们送到你手中的是直接从你家厨房做好的饭菜
This system, well, seemingly rudimentary, has been recognized as one of the most efficient logistic systems in the world
这一系统,好吧,看着有些落后,但实际上它被认为是全世界最发达的物流系统之一
Dabba walas have an accuracy of 99.99% in their deliveries
达巴瓦拉送餐的准确率高达99.99%
Per million transactions less than four mistakes are made
平均一百万份午餐中出错率不到4次
Criss-crossing side streets on bikes, balancing trades that weight almost 150 pounds on their head
骑着自行车穿梭在大街小巷,顶着差不多150磅的午餐,还要保持平衡
This group of 5000 men, they helped define the city
这群5000个人组成的送餐队伍,是他们塑造了这座城市的形象。
These guys are out there six days a week, monsoon or shine
这群人一周六天都在工作,无论天晴下雨
Life in Mumbai it can be chaotic the Train might be late, your power might go out
孟买的生活可能会很混乱,火车可能晚点,可能停电,
But damn it, your lunch will be on time
但见鬼了,你的午餐绝不会迟到。