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A: Hello, IMBF Bank, how can I help you?
您好，这里是IMBF银行，我如何为您效劳呢？
B: I need to report a missing Bank Card and Book.
我要挂失一个银行卡和存折。
A: OK Sir. Could you tell me the account holder's name, the account number, the amount in the account and your PIN number, please?
好的，先生。请您告诉我账户持有人的名字、账号、账户里的金额以 及您的密码，行吗？
B: Well, the account's in my name. Patrick Dean, that's D-E-A-N. The account number is 15273478841. There was about 20,000 RMB inside.
呐，账户用的是我的名字，Patrick Dean,是D-E-A-N。账号是 15273478841，账户里大约有20000块。
A: OK, Sir. Almost there, I just need your PIN number. When we issue you with a new card and book we would recommend that you change your PIN number. It's a very simple procedure.
好的，先生。差不多了，我只需要您的密码。在我们给您发新的卡和存折时，我们会建议您更改密码。这是个很简单的步骤。
B: OK, it's 672910.
好的，密码是672910。
