货已发出
We have already shipped the goods.
A: I'm calling to tell you that the merchandise ordered last month has not arrived yet.
B: I'm sorry,hold on a moment.I'll check it out.
But we have already shipped it to you last month.
Would you like us to contact the express company to know what's going on?
A: Please find out the reason as soon as possible.We are in bad need of it.
B: Ok,I am terribly sorry for the trouble you are getting into.
We will contact you first thing, once we know the reason.

提前交货 advance your shipment
A: Could you do something to advance your shipment?
B: It's hard to say.But why?
A: We expect the goods to be on the market before the end of December
to catch up with the Spring Festival sales.
B: I can understand your position.We cannot make any promise,but we'll try our best.

准时发货 prompt shipment
A: May I know the definite date of delivery?
B: Let me check.Well,in October.
A: Is there any possibility for you to ensure prompt shipment?
B: We assure you that shipment will be made no later than the first half of October.

分批发运
partial shipment =ship by installment
A: We hope that partial shipment is allowed.
B: Could you explain in detail?
A: Shipping the goods is to be made in three equal monthly installments.
B: How about 60% for the first load,then 20% each?

交货日期 delivery date
A: I don't think we can meet the delivery date you suggest.It's too soon.
A: Well,is it possible for you to effect shipment by the middle of June?
B: The earliest we can do is by the end of June.

延长交货期
extend the delivery period
A: Couldn't you extend the delivery period by two weeks？
That would make things much easier for us.
B: Well,you know the time of shipment means a lot to us.
A: I can understand,but our company is fully committed at the moment,and hundreds of clients are placing orders for delivery these days.
B: I see.OK,that's agreed then.

运到之货情况良好。
The shipment has arrived in good condition.
A: I'm calling to tell you the shipment has arrived in good condition.
B: That's good!This is our first transaction.
I hope you'll be entirely satisfied with this initial shipment.
A: Quite satisfied.I'm looking forward to our future cooperation.

对今后装运的货，请多加注意。
Please handle future shipments with more care.
A: I've got a bone to pick with you over your last shipment to Dalian.
A part of the goods were damaged in transit.
B: I'm very sorry to hear that.
A: Please handle future shipments with more care.
B: We'll take great care.