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Dialogue A
A：Housekeeping．May I come in？
B：Yes，please．
A：When would you like me to do your room，sir？
B：You can do it now if you like．I was just about to go down for my breakfast when you came．But before you start，would you do this for me？
A：Yes，what is it？
B：I would like you to go and get me a flask of hot water．I need some hot water to wash down medicine after break－fast．
A：I'm sorry that your flask is empty．I'll go and get you an- other flask that's full at once．
B：Thank you．
Dialogue B
（The Turn-down Service）
A：Good evening，madam and sir．May I do the turn down service for you now？
B：Oh，thank you．But you see，we are having some friends over．We're going to have a small party here in the room．Could you come back in three hours？
A：Certainly，madam．I'll let the overnight staff know．They will come then．
B：That's fine．Well，our friends seem to be a little late．Would you tidy up a bit in the bathroom？I've just taken a bath and it is quite a mess now．Besides，please bring us a bottle of just boiled water．We'd treat our guests to typical Chinese tea．
A：Yes，madam．I'll bring in some fresh towels together with the drinking water．
B：OK．
A：（Having done all on request） It's growing dark．Would you like me to draw the curtains for you，sir and madam？
C：Why not？That would be so cozy．
A： May I turn on the lights for you？
C：Yes，please．I'd like to do some reading while waiting．
A：Yes，sir．Is there anything I can do for you？
C：No more．You're a smart girl indeed．Thank you very much．
A：I'm always at your service．Goodbye，sir and madam，and do have a very pleasant evening．
