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Amy: Hello, I'd like to buy these 5 cartoon books. I have paid for them, but I suddenly realize that it'll take 7 days for you to send them to me. I want to get them early, because I'll go abroad 5 days later.
埃米：你好，我想买这5本漫画书。我已经付款了，但是我突然意识到寄到我这里要花7天时间。我想要早点拿到书，因为我5天后要出国。
Customer Service: Madam, wait a moment please. I'll check your order first. Are you Ms. White? You just ordered 5 English cartoon books half an hour ago.
客服：女士，请稍等，我要先查查您的订单。您是怀特女士吗？您半小时前下单购买了5本英文漫画书。
Amy: Yes.
埃米：是的。
Customer Service: May I have your order number?
客服：可以告诉我您的订单号是多少吗？
Amy: Let me have a look. It's 234-558-90.
埃米：让我看看。是234-558-90。
Customer Service: OK. I've confirmed your information, Ms. White. I found that you chose to post these books to you which would need 7 days. I can provide you two solutions. First you can choose express which will arrive in 4 days. The second is that you can choose EMS, by which you'll get these books tomorrow, but you have to pay another 20 yuan for this service.
客服：好的。怀特女士，我已经确认过您的信息了。我发现您选择了平邮这些书，这需要7天的时间。我可以给您提供两种解决方案。第一，您可以选择快递，这些书将会在4天内送达。第二，选择EMS,这样您明天就可以拿到书，但是您需要为这项服务再额外支付20元。
Amy: I'll choose EMS.
埃米：我选择EMS。
Customer Service: OK. I'll change the order for you. Do you have any other problems?
客服：好的，我这就给您修改订单。您还有其他问题吗？
Amy: No more, thanks.
埃米：没有了，谢谢。
Customer Service: Glad to service for you. Thanks for calling. Goodbye.
客服：非常高兴为您服务。感谢您的来电，再见。
