1.Have you had any experience in food and beverage service?
你有过餐饮服务的经验吗?
2.Why do you want to work in a restaurant instead of a hotel?
你为什么不想在宾馆,而要在餐厅工作呢?
3.Working in the restaurant is more stimulating.
在餐厅工作更令人兴奋。
4.What would you do if a guest complains that the food you recommended is not fresh?
如果客人抱怨你推荐的饭菜不新鲜,你会怎么办?.
5.I would first apologize to the guest and take away the food to check it.
首先向客人道歉,撤走那盘菜。
6.Food and beverage service includes accepting food reservation, giving information about restaurant hours, taking orders, recommending food to customers, as well as presenting bills.
餐饮服务包括接受订餐、告知餐厅营业时间、接受点菜、给顾客 推荐食物以及出示账单。
7.You would be responsible for bringing in the dishes from the kitchen, serving the drinks, and if necessary, looking after the bills.
你负责从厨房端菜上菜、送饮料,如有必要,还要收账。
8.If it was the waiter who made the mistake, we will change it immediately.
如果是服务员弄错了,那马上换菜。
9.The development of a restaurant depends on 2 factors.
饭店的发展离不开两个重要因素。
10.Restaurant is a special kind of commodity which provides tangible facilities and intangible services.
饭店是一种特殊的商品,提供有形的商品和无形的服务。
Dialogue 1
对话 1
A:Have you had any experience in food and beverage service?
A:你有过餐饮服务的经验吗?
B:Yes, I used to be a part-time delivery worker for KFC.
B:是的,我以前兼职在肯德基送外卖。
A:Could you tell me about restaurant service?
A:你能说说释饮服务包括什么吗?
B:Yes. Food and beverage service includes accepting food reservation, giving information about restaurant hours, taking orders, recommending food to customers, as well as presenting bills.
B:可以。餐饮服务包括接受订餐、 告知餐厅营业时间、接受点菜、 给顾客推荐食物以及出示账单。
Dialogue 2
对话 2
A:Why do you want to work in a restaurant instead of a hotel?
A:你为什么不想在宾馆,而要在 餐厅工作呢?
B:Working in the restaurant is more stimulating. Besides, I also hope to shoulder more responsibilities.
B:在餐厅工作更令人兴奋,此外, 我愿意承担更多的责任。
A:What am I expected to do here?
A:我的工作范围是什么?
B:You are the head waiter. You would be responsible for bringing in the dishes from the kitchen, serving the drinks, and if necessary, looking after the bills. So you'd be kept busy.
B:你是餐厅的领班,你负责从厨 房端菜上菜、送饮料,如有必 要,还要收账,所以你会一直 很忙。