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14. Returning a Defective Item
14.返还一个有缺陷的产品
A: Excuse me. I would like to return this.
A：原谅我。我想退回这个。
B: What seems to be the problem?
B：出了什么问题？
A: It's not working correctly.
A：它不能正常工作。
B: When did it start having problems?
B：它什么时候开始有问题?
A: As soon as I took it out of the box.
A：我把它从盒子里一拿出来，就有问题。
B: I see. Would you like to exchange it?
B：我明白了。你想换吗？
A: No, I think I'd just like my money back.
A：不想，我想我只希望退回我的钱。
B: Alright. Did you pay with a credit card?
B：好吧。你用信用卡支付的吗?
A: Yes, I paid with the store credit card.
A：是的,我用的商店信用卡支付。
B: I'll return the purchase price to your card.
B：我将把你购买时花的钱退回到你的卡上。
A: Can I get any cash in return?
A：我能要现金退款吗？
B: No. You now have store credit in your card.
B：不行。现在你的卡里有店内抵用款券 。
