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听力文本：
Conversation 1
长对话1
Lost and Found Office. Can I help you?
失物招领办公室。有什么需要帮您吗？
I certainly hope so. I'm Jack Hill. I flew here from London yesterday, but when I arrived my luggage was missing.
我当然希望你能帮到我。我叫杰克·希尔。我昨天从伦敦飞过来，但是到这里之后我的行李不见了。
Oh, dear! Did you report it when you landed?
哦，天哪！你落地后报失了吗？
Yes, I told them at the information desk but I didn't have time to contact you then. I had a business meeting to attend.
报了。当时我告诉了信息台的人，但没有来得及联系你们。因为我需要参加一个商务会议。
Mr. Hill, I'll try to find out where your luggage is, but I do need some information from you. What flight was it and what time did you arrive at the airport?
希尔先生，我会尽力帮您找到行李，但是我需要您提供一些信息：您乘坐的航班和您抵达的时间。
It was Flight BA512. The plane was almost an hour late so we landed at about six o'clock yesterday afternoon.
航班号是BA512。飞机将近晚点了一个小时，所以大概是6点落地的。
Fine, I also need to know the number of your baggage check, Mr. Hill. You'll find it on your ticket.
好的。希尔先生，我还需要知道您行李托运的单号。在您的机票上可以看到。
OK. Here's the number of the baggage check. They're BA035721 and 035722. Two large leather suitcases, one is green, the other is brown.
好的。托运单号是BA035721和035722。两个皮革行李箱，一个绿色，一个棕色。
Thank you, Mr. Hill. Would you like to give me your phone number? I'll call you back.
谢谢你，希尔先生。您能告诉我您的电话号码吗？我会给您打电话。
Right. It's 382-9746 until four o'clock and after that you can reach me, or leave a massage, at the Hilton Hotel. The number's 555-6282.
好的。四点之前你可以拨382-9746。之后你可以打到我住的酒店或者留言。号码是555-6282。
That's OK, Mr. Hill, we've got the number. I do hope we can get your bags to you this evening or tomorrow. If it's not today, I'll give you a call.
好的，希尔先生，号码我记下了。我希望今天晚上或者明天能帮您找到您的行李。如果今天找不到，我会给您打电话。
Thank you. Please do your best to make it today. It is quite difficult for me without my things.
谢谢。请尽量今天找到。我不能用行李箱里面的东西很不方便。
Of course we will. You can be sure of that, Mr. Hill. Goodbye.
我们一定尽力，您放心希尔先生。再见。
Goodbye.
再见。
Questions 8-11 are based on the conversation you've just heard.
请根据刚听到的短文回答8-11题。
Question 8. Why didn't the man contact the woman immediately after landing?
8.男士为什么没有在落地的时候立即跟女士联系？
Question 9. Which information is not helpful for tracing the man's luggage?
9.要追踪到男士的包裹哪项信息是没有用处的？
Question 10. Where will the man find the number of the baggage check?
10.男士在哪里可以找到他行李的托运单号？
Question 11. What can be learned from the conversation?
11.通过对话我们可以了解到什么信息？
