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And even now, some places haven't really returned to that level of service that a lot of people expect in a hotel.
甚至现在，一些地方的酒店服务水平还没有真正恢复到很多人期望的样子。
And they're wondering like, "Why don't I have new towels? Why don't I have my bed made?"
他们会想，“为什么我没有新毛巾？为什么我的床没有铺好？”
And so there can be some disappointment when people are booking hotels.
因此，当人们预订酒店时，可能会有一些失望。
There might be fewer people at that front desk because there's now more contactless check-in or different things that have been used to cut costs that make people feel more frustrated with hotels.
可能前台的工作人员会减少，因为现在有更多的非接触式登记入住方式，或者为了削减成本而采用的不同措施，这让人们对酒店感到更加沮丧。
But like you said, often it is more reliable than an Airbnb that, you know, if you book a new Airbnb that has no reviews, you have no idea what you're getting into.
但是就像你说的，酒店通常比Airbnb更可靠，你知道，如果你预订一个没有评论的新Airbnb，你不知道你会遇到什么。
One word of warning for hotels is a lot of people don't realize that just because something says it's a Hilton or a Marriott, they aren't necessarily owned and operated by Hilton or Marriott. It's a franchise.
酒店方面有一点需要注意，很多人没有意识到，仅仅因为某样东西上面写着希尔顿或万豪，它们不一定是由希尔顿或万豪拥有和经营的。这是一个特许经营权。
Oh, interesting. And so what you were expecting because you went to one in one city might not be the same as in another city.
哦，有意思。因此，你在一个城市去的和在另一个城市去的可能不一样。
So even if you are booking a hotel because you think this is going to be more reliable, it's still important to read the reviews and look not only at the photos on the hotel website but review sites like Google Maps reviews or, you know, some people use TripAdvisor, looking at those user-generated photos to see, "Is this what I'm expecting when I'm paying this hotel rate?"
所以，即使你预订酒店是因为你认为这样会更可靠，但阅读评论仍然很重要，不仅要看酒店网站上的照片，还要看像谷歌地图评论这样的评论网站，或者，你知道，有些人会使用猫途鹰，查看那些用户生成的照片，看看“这就是我支付这个酒店价格时所期望的吗？”
That's a really good point.
这是一个非常好的观点。
I also wanted to talk about one other question on lodging that you've been reporting on recently about security cameras and the fact that in some Airbnbs, we've been seeing Airbnb owners or managers, like, putting in cameras secretly where people are staying and not just like outward-facing cameras, but inward-facing cameras.
我还想谈谈你最近报道的另一个关于住宿的问题，关于安全摄像头的问题，事实上，在一些Airbnb民宿中，我们看到Airbnb的房东或经理会秘密安装摄像头，这些摄像头不仅朝向外面，还朝向屋内，也就是人们住的地方。
Talk about that and why that's become a point of concern.
谈谈那个，以及为什么那成为了一个关注点。
Unfortunately, we've seen this hidden-camera phenomenon in a number of destinations, from Airbnbs to -- There was a big case with an American Airlines flight attendant who put up, allegedly, a camera in the bathroom.
不幸的是，我们在许多地方都看到了这种隐藏摄像头的现象，从Airbnb到——有一个大案子，一名美国航空公司的空乘人员据称在浴室里安装了摄像头。
The former American Airlines flight attendant is accused of secretly recording or attempting to record a 14-year-old female passenger using the bathroom on a plane he was working on.
这位前美国航空公司的空乘人员被指控在他工作的飞机上秘密录制或试图录制一名14岁女性乘客使用卫生间的过程。
The FBI says he's also alleged to have recordings of four more young female passengers using bathrooms on the planes he worked on previously.
美国联邦调查局表示，据称他还录制了另外四名年轻女性乘客在他之前工作的飞机上使用洗手间的视频。
There are restaurants that have hidden cameras discovered by patrons, so this is a growing issue that is not just impacting vacation rentals or hotels, but we do see this come up.
有一些餐厅被顾客发现安装了隐藏摄像头，所以这是一个日益严重的问题，不仅影响度假租赁或酒店，我们确实看到了这个问题的出现。
Airbnb used to allow cameras outside and in certain parts of the house when a host said that they were there, but the problem got so bad that they banned indoor cameras in March.
Airbnb曾经允许房东在房屋的外部和某些部分安装摄像头，前提是房东告知租客摄像头的存在，但这个问题变得如此严重，以至于他们在三月份禁止了室内摄像头。
You can kind of empathize with some of the vacation rental owners who say, "I don't trust that, you know --" I keep having people say, "'I'm only going to be two people" and they bring 10 people to stay at their lodging.
你可以理解一些度假租赁业主的感受，他们会说：“我不相信，你知道吗——”我一直听到有人说，“只会有两个人，然后他们带了10个人来住。”
Or "I said no dogs. You brought your dog. Now I have proof." But we also see a lot of bad actors.
或者“我说了不准带狗。你带了你的狗。现在我有证据了。”但我们也看到了很多不良行为者。
And by a lot I mean not anything a lot compared to the number of bookings that happen every day.
而且我说的很多，是指与每天发生的预订数量相比，并不是很多。
But we are seeing cases of travelers catching that there is a camera in the bathroom or there is a camera in the bedroom.
但是我们看到有这样的情况，旅行者发现浴室里有摄像头，或者卧室里有摄像头。
And when this happens, you should definitely call the police and report it to them.
并且当这种情况发生时，你绝对应该报警并向他们报告。
We see these cases go to court and people held accountable for it.
我们看到这些案件诉诸法庭，人们被追究责任。
But it's a very scary thing that people are noticing.
但是，人们正在注意到这是一件非常可怕的事情。
You know, this is happening just the smallest, smallest fraction of a time.
你知道，这只是在极短、极短的时间内发生的。
But it is something to watch out for if you see an obvious blinking light in your room.
但是，如果你在房间里看到明显的闪烁灯光，这是需要注意的事情。
