Unlike the subway, it's free. It's New York's most reliable form of mass transit. More than 96% of the trips on schedule despite slit, snow, fog and traffic. New York Harbour is one of the busiest harbours in the world and of course the Staten Island Ferry is operating right in the middle of the New York Harbour.
Jean Dismon is chief operation's officer of the Staten Island Ferry. Today he makes the crossing on the pride of his fleet, the Guy V. Molinari. It's bigger than his older ferries. Each trip up to 4,400 lives are in its hands, about as many as four subway trains.