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A: Welcome. What can I do for you, Madam?
欢迎光临。我能为您做些什么吗，女士？
B: I hope you can give me some advice. I'm sick and tired of coming here or to the post office to pay my utility bills. It's such a long way from my home, but I checked and you are my nearest branch. Is there anyway I can do it from home?
我希望你能给我一些建议。我非常厌烦到这里或是去邮局交我的水电费。从我的家过来，实在是太远了，但是我查了一下，你们是离我最 近的营业网点。有没有其他方法让我在家里就能办了？
A: That's terrible. Unfortunately, we don't have that many branches outside the centre of town. What I'd advise you to do is set up a Direct Debit Service.
是太糟糕了。可惜，我们在市中心之外没有多少营业网点。我建议您办理一个直接借记服务。
B: A Direct Debit Service? What's that exactly?
直接借记服务？这到底是什么服务呢？
A: A Direct Debit means that every month we can arrange for all of your utility bills to come directly out of your account,no fuss,no hassle.
直接借记服务就是，我们可以安排好，把您每个月所有的水电费直接从您的账户中划走，既不忙乱，又不麻烦。
B: But how will you know how much I should pay? I mean, I receive my bills, not you.
但是你们是怎么知道我要付多少钱的呢？我是说，是我收到的账单， 不是你们。
A: We set up an agreement with the, say, phone company. They tell us how much to pay them every month and we pay directly from your account. Of course, we are able to do this with all of the utilities companies.
我们和，比如说电话公司，签订了协议。他们告诉我们每个月需要付多少钱，然后我们就直接从您的账户里转账了。当然，我们能够与所 有的公共事业公司达成这样的协议。
B: I see. So, that would mean that every month it would just come from my account? That does sound like a good idea, totally trouble free.
我明白了。那么，就是说，钱每个月都会从我的账户中划出来啦？这听起来是一个好主意，完全没有麻烦呐。
