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Anna? Is everything all right? Yes.
安娜？一些都还好吗？ 是的。
What's the matter?
怎么了？
Paul says I need to w w w work on my telephone manner.
保罗说我需要改进我的电话谈话技巧。
Well I was a bit concerned about it myself.
我自己也有点担心这个。
And I think Tom actually mentioned it to Paul.
我想汤姆其实对保罗说过了。
But, look, I'll help you if you like.
但是如果你愿意的话，我可以帮你。
I'm a bit of an expert on the phone.
我在打电话上算是个专家了。
I'll give you some lessons. Oh thank you.
我可以多教教你。 谢谢。
Come in early tomorrow morning, before the others get here and we'll practise.
明早在其他人来之前先到这里，我们来练习一下。
Thank you Denise, that's very kind.
谢谢你，丹尼斯，你真好。
Wow! Denise is actually being nice to Anna. Amazing!
丹尼斯对安娜很不错，太神奇了！
Although from what I've heard of Denise on the phone, she's only ever gossiping with friends.
尽管我听丹尼斯打电话时只是在跟朋友们聊八卦。
Paul was very gentle and polite in the way he explained to Anna there was a problem and that she needed to improve some things.
保罗向安娜解释问题并告知她需要改进的方式很委婉、有礼貌。
He used these phrases: I'm a little bit concerned about...
他用了这些表达：我对……有点担心。
You need to work on...
你需要改进……
Perhaps you should think about...
也许你该想想……
Let's see if Denise manages to teach Anna anything useful next time. Until then!
让我们看看丹尼斯是否教给安娜一些有用的东西。下次见！
