Mike: Excuse me. Who is the person responsible for handling complaints here? I would like to make a few complaints.迈克：你好。请问你们这里谁负责接受投诉？我想投诉一下。Front Desk: I am the manager here. You can complain to me. How may I help you?前台：我是这里的经理，您可以向我投诉。发生什么事情了呢？Mike: Here is the thing. I was woke up by strange noises of the telephone several times last night. Even I unplugged it, it wouldn't stop beeping. I am also not satisfied with the housekeeping service in my room. So I want to change to a cleaner and quieter room.迈克：是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线拔出来，它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。Front Desk: I apologize for everything disturbing you. We will give another room to you right now. Please wait a moment.前台：针对您说的情况，我向您表示歉意。我们马上给您换房间，请稍候片刻。