Smith: What's your attitude toward the work ethics?
史密斯:你对待职业道德的看法是什么?
Li Tian: Work ethics are important, especially for people in the service industry.
李甜:职业道德很重要,尤其对于服务业的人来说。
Smith: Why is it more important to us?
史密斯:为什么对我们来说更重要?
Li Tian: Customers won't come the second time if the service staffs have little ethics.
李甜:如果服务人员没有职业道德的话,客人下一次就不会来了。
Smith: What do you perceive as the work ethics for the service staffs?
史密斯:你认为服务人员的职业道德是什么?
Li Tian: I think they are to respect customers and to give them high-quality services.
李甜:我认为是尊重客人并提供高质量的服务。