33. Calling the Water Company (1)
33.给水务公司打电话(1)
A: Hello, is this the water company?
A:你好,是水务公司吗?
B: Yes it is. How can I help you?
B:是的,这里是。我能为你做些什么?
A: I just moved into my first home. I have a few questions.
A:我刚搬进我的第一个家。我有一些问题。
B: Alright. What questions do you have?
B:好的。你有什么问题?
A: What are my payment options?
A:我的付款方式是什么?
B: You can pay online, by mail, or in person at designated areas.
B:你可以在网上付款,通过邮件或者亲自到指定地区付款。
A: Are you guys responsible for any plumbing problems?
A:你们会为管道问题负责任吗?
B: The costumer is responsible for their home plumbing problems.
B:顾客为他们家里的管道问题负责。
A: What information do you need in order to begin my water service?
A:为了开始我的供水服务你们需要我的什么信息吗?
B: We will need your full name, social security number, and the address to your home.
B:我们需要你的全名,社会保险号,和你家里的地址。
A: Thank you. That is all I need to know.
A:谢谢你。这就是所有我需要知道的。
B: You're welcome. Thank you for calling. Have a nice day.
B:不客气。感谢您的来电。祝您度过美好的一天。
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