7. Troubleshooting a Computer Problem
7.排除电脑故障
A: How may I help you?
A:我能帮你吗?
B: My computer is not letting me run JavaScript.
B:我的电脑不能运行Java脚本。
A: That can easily be fixed.
A:这可以很容易地解决。
B: I've tried fixing it myself, but nothing worked.
B:我试着自己修复它,但是毫无效果。
A: If you'd kindly go to our website, I'll fix the problem.
A:如果你去我们的网站,我将解决这个问题。
B: I've logged in, now what?
B:我现在登录,然后呢?
A: I will now access your computer from my location.
A:现在我将从我的位置访问你的电脑。
B: Oh, I see what you are doing.
B:哦,我看到你在做什么了。
A: That should just about fix the problem!
A:这应该是正在解决这个问题!
B: Thank you so much! It was such an easy solution.
B:非常谢谢你!这是一个简单的解决方法。
A: I'm happy to help.
A:很高兴帮到你。
B: Again, thank you and have a good day!
B:再一次,谢谢你,祝你今天愉快!
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