4. Making Inquiries
4.多方问询
A: Hello, how may I help you today?
A:你好,今天需要我帮什么忙吗?
B: Hi. I would like to increase my Internet data.
B:你好。我想增加我的互联网数据。
A: I'll be glad to help you with that. What's your account number?
A:我很乐意帮助你。你的帐号是什么?
B: I don't have my account number with me, but my phone number is 310-865-9274.
B:我现在不知道我的账户,但我的电话号码是310-865-9274。
A: Alright. I see you use our mobile service.
A:好吧。我知道你使用我们的移动服务。
B: Yes. I also have a landline.
B:是的。我也有固网电信服务。
A: According to my file, you are eligible for an upgrade to our new service.
A:根据我的文件,你有资格升级到我们的新服务。
B: What does this new service include?
B:这项新服务都包括什么?
A: It makes the Internet connection twice as fast.
A:它使得互联网连接快了两倍。
B: That sounds perfect! Is there a price increase?
B:听起来很完美!价格上涨了吗?
A: Yes, that will be $5 more per month.
A:是的,每个月将多5美元。
B: Sign me up right away!
B:马上帮我升级吧!
译文属可可原创,仅供学习和交流使用,未经允许不得转载