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Cancel a reservation
取消预订
A:Room reservations. May I help you?
订房服务，有什么可以帮忙的吗？
B:Yes. I'd like to cancel a reservation, because the travel schedule has been changed.
由于旅行行程的改变我想取消预订的房间。
A:That's OK. Could you tell me in whose name was the reservation made?
好的，请告诉我预订者的姓名。
B:White.
怀特。
A:Can you spell it?
您能拼写一下吗？
B:Yes. W-H-I-T-E.
好的。W-H-I-T-E。
A:And what was the date of the reservation?
您预订的时间？
B:From October 18th for 4 nights.
从10月18日开始，4个晚上。
A:Excuse me, but is the reservation for yourself or for another party?
麻烦问一下，预订者是您本人还是其他人呢？
B:It's for my boss.
是我的老板。
A:Well, may I have your name and phone number, please?
好的，可以留下您的姓名和电话号码吗？
B:Yes, it's Ellen Smith, and my number is (0211) 232-3982.
好的，艾伦·史密斯，电话是(0211) 232-3982。
A:Thank you, ma'am. I will cancel Mr. White's reservation from October 18th for 4 nights. My name is Liu Lin and we look forward to another chance to serve you.
谢谢您，女士。我将帮您取消怀特先生从10月18日开始4个晚上的预订。我的名字是刘琳，希望今后有机会再次为您服务。
B:Thank you the same, Miss Liu.
也谢谢你，刘小姐。
A: It's my pleasure. Goodbye.
不客气，再见。
