OK. Thank you. Now I'd like to ask you about your satisfaction with your journey. So what would you say you were most satisfied with today?
好的。谢谢。现在我想问你对这次旅行的满意度。你今天最满意的是什么呢?
Well, I like the wifi on the train. It's improved a lot. It makes it easier for me to work if I want to.
我喜欢火车上的无线网。无线网改进了很多。如果我想工作,这会让我更容易工作。
That's the first time today anyone's mentioned that. It's good to get some positive feedback on that.
这是今天第一次有人提到这一点。在这方面得到一些积极的反馈是很好的。
Mmm.
嗯。
And, is there anything you weren't satisfied with?
你有什么不满意的地方吗?
Well, normally, the trains run on time and are pretty reliable but today there was a delay; the train was about 15 minutes behind schedule.
通常情况下,火车都很准时,而且很可靠,但今天火车晚点了;火车晚点了大约15分钟。
OK. I'll put that down. Now I'd also like to ask about the facilities at this station. You've probably noticed that the whole station's been upgraded. What are you most satisfied with?
好的。我记下这个问题。我还想问一下这个车站的设施情况。你可能已经注意到,整个车站都进行了升级。你最满意的是什么?
I think the best thing is that they've improved the amount of information about train times etc. that's given to passengers -it's much clearer-before there was only one board and I couldn't always see it properly-which was frustrating.
我认为最好的事情是,他们改进了提供给乘客的有关列车时间等信息的数量——现在更清楚了——以前只有一个告示牌,我无法总是看清楚——这令人很沮丧。
That's good. And is there anything you're not satisfied with?
那很好。还有什么是你不满意的吗?
Let's see… I think things have generally improved a lot. The trains are much more modern and I like the new café. But one thing is that there aren't enough places to sit down, especially on the platforms.
让我想想……我认为总体上情况有了很大改善。火车更现代,我喜欢新开的咖啡馆。但有一件事是,没有足够的地方坐,尤其是在站台上。
OK – so I'll put 'seating' down, shall I, as the thing you're least satisfied with?
好的,那我把‘座位数’作为你最不满意的东西写下来,可以吗?
Yes. OK
好的。
Can I ask your opinion about some of the other facilities? We'd like feedback on whether people are satisfied, dissatisfied or neither satisfied nor dissatisfied.
我可以问一下你对其他设施的意见吗?我们想要得到关于人们是否满意、不满意或没有意见的反馈。
ОK.
好的。
What about the parking at the station?
车站的停车位怎么样?
Well to be honest, I don't really have an opinion as I never use it.
老实说,我真的没有意见,因为我从来没用过。
So, neither satisfied nor dissatisfied for that then.
所以,对于停车位,你没有意见。
Yes, I suppose so…
是的,我想是的……
OK, and what about…?
好的,那……呢?