评论
打印
Hello. Do you mind if I ask you some questions about your journey today? We're doing a customer satisfaction survey.
你好。你介意我问你一些关于今天旅程的问题吗？我们正在做一项顾客满意度调查。
Yes. OK. I've got about ten minutes before my train home leaves. I'm on a day trip.
不介意。还有大约十分钟我回家的火车才出发。我是来一日游的。
Great. Thank you. So first of all, could you tell me your name?
太好了，谢谢。首先，你能告诉我你的名字吗？
It's Sophie Bird.
我叫索菲·伯德。
Thank you. And would you mind telling me what you do?
谢谢。你介意告诉我你是做什么的吗？
I'm a journalist.
我是一名记者。
Oh really? That must be interesting.
哦，真的吗？那一定很有趣。
Yes. It is.
是的。很有趣。
So was the reason for your visit here today work?
你今天是为了工作来这里的吗？
Actually, it's my day off. I came here to do some shopping.
实际上，今天是我的休息日。我来这里是买东西的。
Oh right.
哦，好的。
But I do sometimes come here for work.
但我有时确实会来这里工作。
OK. Now I'd like to ask some questions about your journey today, if that's OK.
好的。如果可以的话，我想问几个关于你今天旅程的问题。
Yes. No problem.
好的。没问题。
Right, so can you tell me which station you're travelling back to?
好的，你能告诉我你要回哪个车站吗？
Staunfirth, where I live.
斯坦菲尔斯，我住的地方。
Can I just check the spelling? S-T-A-U-N-F-I-R-T-H?
我能确认一下拼写吗？S-T-A-U-N-F-I-R-T-H？
That's right.
没错。
And you travelled from there this morning?
你今天早上从那里出发的吗？
Yes.
是的。
OK, good. Next, can I ask what kind of ticket you bought? I assume it wasn't a season ticket, as you don't travel every day.
好的，很好。接下来，我能问一下你买的是哪种票吗？我猜这不是季票，因为你不是每天都旅行。
That's right. No, I just got a normal return ticket. I don't have a rail card so I didn't get any discount. I keep meaning to get one because it's a lot cheaper.
没错。我只是买了一张普通的往返票。我没有火车优惠卡，所以没有任何折扣。我一直想买一张火车优惠卡，因为它便宜多了。
Yes – you'd have saved 20% on your ticket today. So you paid the full price for your ticket?
是的，否则你今天可以省20%的票钱。所以你买了全价票？
I paid 23.70 pounds.
我付了23.70英镑。
OK. Do you think that's good value for money?
好的。你认为这物有所值吗？
Not really. I think it's too much for a journey that only takes 45 minutes.
不完全。我认为对于只需要45分钟的旅程来说，这太贵了。
Yes, that's one of the main complaints we get. So, you didn't buy your ticket in advance?
是的，这是我们收到的主要投诉之一。那么，你没有提前买票吗？
No. I know it's cheaper if you buy a week in advance but I didn't know I was coming then.
没有。我知道提前一周买票的话会更便宜，但我当时不知道我会来。
I know. You can't always plan ahead. So, did you buy it this morning?
你不能总是提前计划。你是今天早上买的票吗？
No, it was yesterday.
不，是昨天买的票。
Right. And do you usually buy your tickets at the station?
好的。你通常在车站买票吗？
Well, I do usually but the ticket office closes early and I hate using ticket machines. I think ticket offices should be open for longer hours. There's always a queue for the machines and they're often out of order.
我通常会去车站买票，但是售票处关门很早，而且我讨厌用自动售票机。我认为售票处应该延长营业时间。自动售票机前总是要排长队，而且它们经常会出故障。
A lot of customers are saying the same thing.
很多顾客都在说同样的话。
So to answer your question…I got an e-ticket online.
你刚才提问的问题的答案是，我在网上买了一张电子车票。
