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You will hear a telephone conversation between a customer and an agent at a company which ships large boxes overseas.
你将听到一段电话对话，对话来自一位顾客和一个国际大箱子运输公司的代理人。
Good morning, Packham's Shipping Agents. Can I help you?
早上好，Packham's船运公司。您需要什么？
Oh yes, I'm ringing to make enquiries about sending a large box, a container, back home to Kenya from the UK.
是的，我打来问一下运输一个大箱子的事情，一个箱子，从英国寄回肯尼亚的家里去。
Yes, of course. Would you like me to try and find some quotations for you?
好的。您想让我给您一些报价吗？
Yes, that'd be great. Thank you.
是的，那会很有帮助。谢谢你。
Well first of all, I need a few details from you. Fine.
首先，我需要从您那里知道一些细节。好的。
Can I take your name?
您的名字是？
It's Jacob Mkere.
Jacob Mkere。
Can you spell your surname, please?
您能拼一下您的姓吗？
Yes, it's M-K-E-R-E.
可以。M-K-E-R-E。
Is that 'M' for mother?Yes
是"M"吗？是的。
Thank you, and you say that you will be sending the box to Kenya?
谢谢您，您说您要寄箱子到肯尼亚去对吗？
That's right.
对的。
And where would you like the box picked up from?
您想让箱子从哪里取件？
From college, if possible.
从学校里，如果可以的话。
Yes, of course. I'll take down the address now.
好的，当然可以。我现在来记您的地址。
It's Westall College.
是Westall大学。
Is that W-E-S-T-A-L-L?
W-E-S-T-A-L-L吗？
Yes,...college.
是的，大学。
Westall College. And where's that?
Westall大学。在哪里呢？
It's Downlands Road, in Bristol.
在Bristol，Downlands路上。
Oh yes, I know it. And the postcode?
哦，我知道了。邮编是什么？
It's BS8 9PU.
BS8 9PU。
Right...and I need to know the size.
好的，我需要知道箱子的尺寸。
Yes, I've measured it carefully and it's 1.5m long...
好的，我仔细量过了，1.5米长......
Right.0.75m wide...OK.
好。0.75米宽......嗯。
And it's 0.5m high or deep.
0.5米高或者深。
Great. So I'll calculate the volume in a moment and get some quotes for that.
行了。我马上算出来它的体积然后为您报价。
But first can you tell me, you know, very generally, what will be in the box?
但，您能不能先告诉我，大概的，箱子里都有什么？
Yes, there's mostly clothes.
好的，大部分是衣服。
OK. And there's some books.
嗯。还有些书。
OK. Good. Um...Anything else?
好。还有别的么？
Yes, there's also some toys.
有，还有些玩具。
OK, and what is the total value, do you think, of the contents?
行。你觉得里面的东西总价值有多少？
Well, the main costs are the clothes and the books - they'll be about ￡1500,
嗯，最主要的是衣服和书，大概有1500英镑，
but then the toys are about another two hundred - so I'd put down ￡1700.
然后玩具大概有200，所以我估计有1700英镑。
