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And another challenge is the criticism that it has decimated mom and pop shops.
另一个挑战是批评它摧毁了夫妻店。
Even when someone sells through Amazon, the company will then see that it’s a popular category and create it itself and start selling it itself.
即使有人通过亚马逊销售，该公司也会看到这是一个受欢迎的类目，然后自己创建并开始销售。
There’s environmental concerns about the fact that packages are being driven from warehouses to front doors all over America.
美国各地的包裹正从仓库被送到门口，这一事实引起了环境方面的担忧。
So how has Bezos, how has the company dealt with all of that criticism?
那么，贝佐斯是如何应对这些批评的呢？
They haven’t.
他们没有。
And I think those are absolutely valid concerns on both counts, that the small sellers who grow to become reasonably big are always under the radar.
我认为这两方面的担忧都是有道理的，小卖家成长为相当大的卖家总是被忽视.
And there are certainly anecdotal evidence there, small sellers have complained that Amazon had decided to sell exactly the same item that they were so successful in selling.
当然也有轶事证据表明，小卖家抱怨亚马逊决定出售与他们销量高的完全相同的商品.
And becoming too big is actually not good on Amazon, because Amazon can get into your business and wipe you away.
而规模变得太大实际上对亚马逊不利，因为亚马逊可以介入你的业务并将你抹去。
So that’s certainly a big concern, and I think that’s something that needs to be sorted out.
因此，这当然是一个大问题，我认为这是亟待解决的问题。
And Amazon needs to clarify what its position on that area is, because it benefits from these small sellers on his platform.
亚马逊需要澄清它在这一领域的立场，因为它从平台上的这些小卖家那里受益。
And your second question about environmental issues is also absolutely on the money.
你提出的第二个关于环境问题的问题也完全正确。
Because not only emission issues, but there’s so many boxes that pile in, certainly in my basement, from Amazon.
因为不仅是排放问题，还有堆积如山的箱子，我的地下室也堆满了来自亚马逊的箱子。
You sort of say, and it’s actually ironical that Millennials who are in love with Amazon are extremely environmentally friendly.
你会说，实际上，讽刺的是，爱上亚马逊的千禧一代非常环保。
But at the same time, they would not hesitate to order something from Amazon and pile up all these boxes.
但与此同时，他们会毫不犹豫地从亚马逊订购东西，并堆放所有这些盒子。
So I think Amazon needs to figure out a way to think about both those issues.
因此，我认为亚马逊需要找到一种方法来考虑这两个问题。
So those are weaknesses possibly for the company.
因此，这些都可能是该公司的弱点。
What are some of Bezos’s personal weaknesses that you’ve seen in studying him and the company?
在研究贝佐斯和公司的过程中，你发现了他个人的哪些弱点？
So I think one thing that stands out to me, and at least in the public forums, I have not seen any empathy.
所以我认为有一件事对我来说很突出，至少在公共论坛上，我没有看到任何同理心。
And it’s, I mean, we talk about that the leaders have, should have three qualities.
这是，我的意思是，我们谈到领导者应该具备三个素质。
They should be competent.
他们应该是有能力的。
They should have a good character.
他们应该有一个好的性格。
And they should have compassion.
他们应该有同情心。
So he’s certainly very competent.
所以他当然很有能力。
I mean, he’s brilliant in many aspects, right, from the computer vision and AI and machine learning, to the nuances of data analytics, to the Hollywood production, etc.
我的意思是，他在很多方面都很出色，从计算机视觉、人工智能和机器学习，到数据分析的细微差别，再到好莱坞的制作等等。
He also seems to have good character, at least I have not heard any personal scandals, apart from his other issues in his personal life, perhaps.
他的性格似乎也很好，至少我没有听说过任何个人丑闻，也许除了他的私人生活中的其他问题。
Those characteristics of competence and character make people respect you.
这些能力和性格的特点让人们尊敬你。
What makes people love you is when you show compassion, and at least I haven’t seen compassion or empathy that comes out of him.
让人们爱你的是当你表现出同情心的时候，至少我没有看到他表现出的同情心或同理心。
I mean, he certainly comes across as a very hard charging, driven person, which probably is good for business.
我的意思是，他肯定给人的印象是一个非常强势，有干劲的人，这些可能对生意有利。
But the question of empathy is perhaps something lacking right now.
但同理心方面，目前可能还有所欠缺。
Yeah.
是的。
The other issue is his just enormous wealth.
另一个问题是他刚刚获得巨额财富。
He did invent this colossally valuable company, but should anyone really be that rich?
他确实创造了这家价值巨大的公司，但真的应该有人这么富有吗？
